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If you or someone you know has a gambling problem and wants help, call the Michigan Department of Health and Human Services Gambling Disorder Help-line at: 800-270-7117Responsible Gaming

PokerStars Rewards. Built with the Players. For the players.

We’re giving you more of what you want: more value, more transparency, and more ways to win rewards. Introducing PokerStars Rewards.

Poker players can earn up to 33% in rewards, and earn 100 reward points, for every $1 paid in rake or fees across all tournaments and cash games, including high stakes.

Play real money. Earn reward points. Get personalized rewards.

PokerStars Rewards makes it easy to win rewards tailored to you, across all our gaming products. Earn reward points every time you play real money games.

Collect enough points to complete your progress bars, and you’ll unlock Chests loaded with personalized rewards based on the games you like to play – including StarsCoin you can use in our Rewards Store. You can manage all your rewards in the ‘My Rewards’ area of your account.

Chests & Rewards

PokerStars Rewards has six levels, with each level rewarding a different Chest type of increasing value. The higher the Chest Level, the more rewards you’ll win.

The number of reward points you need, the Chest value for each level, and the number of Chests required to upgrade to each level (in a rolling 28-day period) is shown below:

CHEST VALUE REWARD VALUE TOTAL REWARDS REWARD POINTS REQUIRED RAKE REQUIRED NUMBER OF CHESTS IN TIER
Blue $0.50 15.0% 15.0% 333 $ 3.33 5
Bronze $1.50 16.0% 16.0% 935 $ 9.35 5
Silver $5.00 17.5% 17.5% 2850 $ 28.50 7
Gold $25.00 20.0% 20.0% 12500 $ 125.00 7
Diamond $100.00 25.0% 25.0% 40000 $ 400.00 10
Black $330.00 33.0% 33.0% 100000 $ 1,000.00

If 28 days pass and you have not won a Chest, your progress bar will reset and you’ll be moved down a level, where Chests will be easier to win but will contain a lower value of rewards.

How to Earn Reward Points

You’ll earn reward points at different rates, depending on your gaming activity:

Poker: Players earn 100 reward points for every USD $1 paid in rake in Zoom or cash games or other tournament fees.

Casino: Reward points are earned at the point of wagering. Click here for a breakdown of earn rates by game-type, as well as how to earn redemption points playing Casino games (to clear bonuses).

Exchange

If you are a higher level than Blue Chest, you will be able to exchange your progress for a lower level Chest. If you are eligible to exchange your progress bar, you will see the option available to you in ‘My Rewards’.

Terms

PokerStars Rewards Scheme - Terms & Conditions (“PokerStars Rewards Program Terms”)

Your participation in the PokerStars Rewards Program, as provided by The Stars Group, shall be deemed to constitute your full acceptance of the PokerStars Program Terms.

  1. Participation in the PokerStars Rewards Program is subject to these PokerStars Reward Program Terms at all times and your continued participation in the Program shall serve as your acceptance of and acknowledgement that you will be bound by these PokerStars Rewards Terms. You are encouraged to review these PokerStars Rewards Terms and the other PokerStars Rewards pages on a regular basis to keep up to date with its provisions and amendments.
  2. Membership of the PokerStars Rewards Program is free and available to individuals residing in countries where such membership is allowed. Participation in some countries may be prohibited by local law.
  3. Players will not start earning reward points or rewards until they have opted into the PokerStars Rewards Program via the ‘Start Now’ button accessed via the Start button in the software – found in the main lobby or within the ‘My Rewards’ menu.
  4. The PokerStars Rewards Program offers our loyal customers cash rebates and an opportunity to win additional rewards for prior real money gaming. Please note that your membership of the PokerStars Rewards Program may be revoked if abused in any way. Any such decision to cancel membership shall be at the sole discretion of The Stars Group and shall not be open to appeal or review.
  5. Rewards may not be transferred, bartered, sold or traded in any way. Rewards can only be won, and reward points can only be accumulated, via real money play. When a reward point target is reached, players will win randomized PokerStars Rewards in exchange for those points, as detailed above. PokerStars Rewards may include cash, game credit or StarsCoin (our virtual loyalty token that can only be exchanged for certain goods via the Rewards Store).
  6. Some rewards won via PokerStars Rewards Program may be subject to play-through requirements.
  7. By taking part in the PokerStars Rewards Program, you acknowledge that we may refer to your user name in the event that you win a significant prize. However, we will not use your name, image and likeness for publicity and marketing purposes if you receive a reward greater than $9,999, without your written consent. Equally, we will seek your consent if we wish for you to perform interviews (without compensation) with selected press agencies as we may choose, in relation to your win.
  8. Any abuse of the PokerStars Rewards Program (whether by collusion, cheating, fraud or other forms of impropriety) or failure to follow the PokerStars Reward Program Terms may result in the termination of your membership and forfeiture or claw back of all accrued rewards and reward points.
  9. We reserve the right to claw back or reverse any award of rewards to any player where the determination to grant that player a reward manifest error, fraud, technical failure or other unforeseen circumstances.
  10. PokerStars Rewards Program membership and benefits are provided at our sole discretion and we reserve the right to terminate and/or amend the PokerStars Rewards Program (together with its benefits) at any time.
  11. Decisions of staff and management about any aspect of the PokerStars Rewards Program will be final and not open to review or appeal.
  1. Chests will expire after 30 days if unopened, and expired Chests cannot be retrieved.
  2. Rewards you receive within Chests can also expire – check your rewards under ‘My Rewards’ for details of individual expiry dates.

Gambling Problem

Pennsylvania and New Jersey Customers: If you or someone you know has a gambling problem, help is available. Call 1-800-GAMBLER.

Michigan Customers: Gambling Problems? Call 1-800-270-7117 for confidential help.

Additional Terms

Administration: The Sponsor expressly reserves the right to amend, suspend or terminate this Promotion at any time without prior notice or consent. Administration of this Promotion is at the sole discretion of the Sponsor. Sponsor reserves the right to restrict at any time any TSG Account holder from participating in this Promotion for any reason. Any questions relating to eligibility, these Terms and Conditions or any other questions concerning this Promotion will be resolved at the sole discretion of the Sponsor and its decisions will be final and binding with respect thereto. No groups, clubs, corporations, companies, partnerships, or organizations may participate in this Promotion or reproduce or distribute any portion of these Terms and Conditions to their members.

Release and Waiver of Liability: By redeeming this Promotion, participants agree to release, defend, indemnify and hold harmless the Sponsor, its affiliates, gaming license partners, advertising and promotion agencies, directors, officers, employees, representatives and agents from and against any and all liability claims or actions of any kind whatsoever (however named or described) for injuries, death, damages or losses to persons and property which may be sustained in connection with: (i) your participation in the Promotion; and (ii) the receipt, use or misuse of the Promotion Bonus, or while preparing for, participating in, and/or traveling to any Promotion-related activity, including those damages caused by the Sponsor’s own negligence. The Sponsor expressly disclaims any responsibility or liability for injury or loss to any person or property relating to the delivery and/or subsequent use or misuse of the Promotion Bonus. In consideration of the Promotion Bonus, each individual hereby agrees and consents, without further authorization, compensation or remuneration of any kind, to the use of such individual’s name, photograph, likeness (including his/her voice), biographical information and statements concerning the Promotion, in any and all advertising, promotions and other publicity conducted by the Sponsor and its affiliates.

Governing Law: All issues and questions concerning the construction, validity, interpretation and enforceability of these Terms and Conditions or the rights and obligations of participants and the Sponsor in connection with the Promotion will be governed by and construed in accordance with the internal laws of the State of New York, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other laws.

Dispute Resolution: The parties each agree to finally settle all disputes only through arbitration; provided, however, the Sponsor shall be entitled to seek injunctive or equitable relief in the state and federal courts in New York County, New York and any other court with jurisdiction over the parties. In arbitration, there is no judge or jury and review is limited. The arbitrator’s decision and award is final and binding, with limited exceptions, and judgment on the award may be entered in any court with jurisdiction. The parties agree that, except as set forth above, any claim, suit, action or proceeding arising out of or relating to this Promotion shall be resolved solely by binding arbitration before a sole arbitrator under the streamlined Arbitration Rules Procedures of JAMS Inc. (“JAMS”) or any successor to JAMS. In the event JAMS is unwilling or unable to set a hearing date within fourteen (14) days of the filing of a “Demand for Arbitration”, then either party can elect to have the arbitration administered by the American Arbitration Association (“AAA”) or any other mutually agreeable arbitration administration service. If an in-person hearing is required, then it will take place in New York, New York. The federal or state law that applies to these Terms and Conditions will also apply during the arbitration. Disputes will be arbitrated only on an individual basis and will not be consolidated with any other proceedings that involve any claims or controversy of another party, including any class actions; provided, however, if for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable, then the agreement to arbitrate doesn’t apply and the dispute must be brought in a court of competent jurisdiction in New York County, New York. The Sponsor agrees to pay the administrative and arbitrator’s fees in order to conduct the arbitration (but specifically excluding any travel or other costs of participant to attend the arbitration hearing). Either party may, notwithstanding this provision, bring qualifying claims in small claims court.

LIMITATION OF LIABILITY: TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE SPONSOR SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, ECONOMIC, EXEMPLARY, PUNITIVE OR OTHER DAMAGES UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY, DIRECTLY OR INDIRECTLY, TO REDEMPTION OF THE PROMOTION, EVEN IF FORESEEABLE OR EVEN IF THE SPONSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Miscellaneous: No waiver of any of the provisions of these Terms and Conditions shall be deemed or shall constitute a waiver of any other provisions hereof, nor shall waiver constitute a continuing waiver unless otherwise expressly provided. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms and Conditions, which will otherwise remain in full force and effect.

Last amended July 2023.