Report a technical issue
How do I report a technical issue to PokerStars support?
You can report a technical issue through:
- Live Chat in the PokerStars software
- Live Chat in the mobile app
- Live Chat on the website
Include your username when contacting us.
What information should I include when reporting a Technical issue to PokerStars support?
To help us investigate the technical issue, send the following information:
- A description of the issue
- A screenshot of the issue you see
- A copy of your PokerStars software log files
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