If you have made a recent deposit using Instant Bank Transfer, but you do not see the funds in your available balance, the reason could be due to a returned deposit.
All Instant Bank Transfers have a three-day clearing period in our system. During this time, you won't be able to withdraw these funds.
However, if you have had any previous Instant Bank Transfers returned to your bank, you won't have access to use any funds that come from other new Instant Bank Transfer deposits, until they have cleared in our system, 3 calendar days later.
If you unsure whether or not this issue could be affecting to, or have any other questions, please reach out to us using the Live Chat button below.